All posts by David Ponschok

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Testimonials

"EP Sales is a quality rep agency with great product knowledge and customer support. Few companies match their dedication to their product lines. Few companies match their dedication to bringing their product lines to their prospective customers, and even fewer companies match their level of "in-house" knowledge and service support.
They are a great example of what all rep agencies should strive for."

Gary Sorvig, President – St. Hilaire Supply, St. Hilaire, MN

Distributor

“EP Sales is a good rep agency to deal with. They service the things they sell and take good care of us. If we have any problems they work with us to make sure things get resolved.

Our EP Sales rep, Kevin, is one of the top sales reps we deal with. We see him quite often. He comes in, goes over things with us and keeps us informed and up-to-date on everything.”

John Hopp, Product Manager – Express Central, Wadena, MN

Distributor

"EP Sales found a niche in the market where electric co-ops offer dual energy rates. They found out that we previously manufactured products for this niche and worked with us to incorporate changes necessary for use in the northern part of the US. EP Sales did an amazing job back then and continue to do a great job for us today. I really like how they continue to bring new ideas to the table.....they are our eyes and ears in their markets and we adapt to their needs when the opportunity makes good business sense.

Knowing their market and backing it up with excellent technical expertise makes our job here at the factory a lot easier. They have good people working for them…….their outstanding sales performance over the last eighteen years speaks for itself.

Thanks so much for your help with all of this!"

Renato Trentin, Vice President of Sales and Marketing – Thermolec

Vendor

“When EP Sales picks a line they delve into it and make sure they know and understand it. They are willing to take the time to train our staff and are good at showing us the differences in their products compared to other competitive products. They research the products well before they actually take them on. That's a big plus for us. They are willing to train us and our dealer customers. EP Sales is easy to deal with as well.”

Ralph Leirmo, Heating Manager – First Supply, Eau Claire, WI

Distributor

"Can’t say enough about the EP Sales rep, Kevin......he’s great. He knows his products, takes the time to educate us and he’s always just a phone call away. I’m not very computer literate so I probably rely on the personal service support I get from reps and distributors more so than other contractors. Parts availability and tech support are priceless to us and EP Sales and RHI do a great job on both.”

Denny Skjonsby owner-Northern Pines P & H.

Contractors

“Whenever I call my EP Sales rep (Kevin), he takes care of me. I'm very satisfied. In fact, he's one of the best reps around. He is the only salesman from a rep company willing to call me directly; otherwise, I have to go through my wholesalers which takes extra time I don’t have. If I have an issue, he takes care of it.”

Craig Larson, Sales and Service Tech. – Proulx Rfg. Htg. and Appliance, Crookston, MN

Contractor

“EP Sales has been very attentive to our needs, questions and/or concerns. Our sales rep, Jason, has been great to work with. We purchase multiple products from them and are likely to buy more in the future. EP Sales doesn’t leave things go for a day - I always hear back from them right away. That's very important.”

Norm Arbogash, Heating Manager – AVFCO, Rhinelander, WI

Distributor

“There have been several instances where EP Sales has helped us on - mainly technical stuff. Different wiring problems in the field that we've had for various reasons, not always caused by a product they represent. I call several times a month and they’re very willing to help out. They're one of the few reps willing to go the extra mile. EP Sales won’t tell you, "we're on it" and then ignore you. They actually do help us resolve the problem.”

Chris Prochar, Owner – D&E Heating, Hinckley, MN

Contractor

“EP Sales does a very good job taking care of us as a customer, from making sure we're informed, to actually developing business for us. They are definitely at the top of rep agencies as far as doing what we expect and representing the products they have.

We're fortunate that EP Sales has a great rep in here in Fargo, ND. Kevin supports us by calling on contractors in the markets we serve and does a lot of extra things on our behalf. EP Sales has an inside team that takes care of things as well. I know that if I call them for something it's just a short time later (often within the same day), that someone from EP Sales will call back and make sure we're taken care of. EP Sales communicates well as a team and their product knowledge and service is very good.”

Don Anderson, President – RHI Supply, Fargo, ND

Distributor

“We do business with EP Sales for a number of reasons. They have a knowledgeable staff, they are willing to travel with our sales people, hold training sessions and work with us on issues we might be having and sales promotions. They're one of the better rep companies that are willing to work with us on an individual basis and don't seem to have an agenda that we need to be concerned about. They're willing to help when we need them and they're willing to go where and when we need them.”

Jim Cambell, Heating Manager – Ferguson, Duluth, MN

Distributor

Very professional organization, friendly, competent staff that handles questions in an efficient manner. Easy to do business with. Recommend them highly. They represent only quality product lines.

Hans Kuster-AquaMotion

Vendor

Dear Dave,
Thanks so much for your help. This day and age I wasn’t expecting anything. I couldn’t believe you called me back and helped me out. It was a total surprise. Hopefully this takes care of the problem. It’s really nice having the in-floor heat and we really enjoy it.

Les Iseminger

Happy Homeowner

Electric Boilers vs. Gas Boilers

February 12, 2018
/ By David Ponschok

thermolec-electric-boiler-installation-image

In the fight of electric boilers vs. gas boilers, there’s a definite winner in most cases. You may be surprised to know that electric boilers are ideal for certain applications regardless of operational costs. It’s widely known throughout the US that gas boilers cost less to operate than electric boilers. However, there are applications where […]

January 19, 2018
/ By David Ponschok

The NEW Aqua-Flash™ Recirculation System is the winner of the AHR Expo 2018 Innovation Award for the most innovative plumbing product. AquaMotion introduces the NEW Aqua-Flash™ (Patent pending) Recirculation product group. This all bronze recirculation By-pass valve installs under the sink in minutes. It does not require electricity or batteries. The pump with built-in timer installs […]

November 22, 2017
/ By David Ponschok

Image-showing-the-comfort of Hydronic-Radiant-Floor-Heating

See why the benefits of radiant floor heating make it the right choice for your next home’s heating system. From increased efficiency and comfort (no drafts like from forced-air heating systems) to keeping allergies at bay, the compelling benefits of hydronic radiant floor heating have become increasingly popular with homeowners everywhere. Hydronic radiant floor heating […]

September 8, 2017
/ By David Ponschok

What every homeowner needs to know about radon mitigation systems. If you’re asking yourself, “Why do I care about radon mitigation systems?” don’t worry: you’re not alone. A lot of homeowners focus on things like electrical safety and protection from fires and carbon monoxide. Few give a second thought to radon, and they pay dearly […]

July 26, 2017
/ By David Ponschok

Glycol, also called antifreeze, is an important compound that HVAC manufacturers use to protect hydronic heating systems in cold climates. When added to water, glycol lowers the freezing temperature of the resulting mixture, ensuring that it remains liquid even during harsh winter weather. Without glycol, simply leaving the heat source off for more than a […]

June 23, 2017
/ By David Ponschok

car dual exhaust pipe showing toxic gases

As the growth of multi-family residential housing units has increased in recent years, so has the number of enclosed parking garages. Builders and planners recognize that tenants prefer enclosed parking garages for convenience and comfort. Such garages are a definite selling point in northern states where snow clearing is a major issue. However, with such […]

April 21, 2017
/ By David Ponschok

If you’re in the process of building a home and want to keep it filled with fresh, healthy air year-round, then you have an important decision to make – which ventilation system to add to your HVAC package. The most effective ventilation options available for residential homes are HRVs and ERVs. In order to choose […]

March 21, 2017
/ By David Ponschok

Electric duct heaters are a convenient, affordable and effective way to provide heat to a room or ventilation duct system. Professional HVAC contractors have used these devices in residential, commercial and industrial HVAC systems for many years. Common Applications for Electric Duct Heaters The main idea behind heating with an electric duct heater is adding […]

February 20, 2017
/ By David Ponschok

If you have a high-powered, commercial-quality cooktop installed in your kitchen, chances are you also have a makeup air unit installed in your home. This device compensates for the amount of air being pushed out of your kitchen’s extractor and breathes fresh, room-temperature air in from outside. Makeup air units are typically automatic—unless you had […]

December 29, 2016
/ By David Ponschok

Use a Steam Humidifier to Help Your Heat Pump Fight Dry Winter Air Heating your home with a heat pump is energy efficient and cost-effective. When dry indoor air becomes a problem in winter, however, you’re likely to find that the central humidifiers that work just fine with fossil-fuel-fired furnaces aren’t as effective when used […]

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All posts by David Ponschok

Electric Boilers vs. Gas Boilers

News Alert! AquaMotion introduces the NEW AWARD WINNING Aqua-Flash™

What Are the Benefits of Hydronic Radiant Floor Heating?

Radon Mitigation Systems: Is Your Home Safe?

Using Glycol in Hydronic Heating Systems

Gas Monitoring Systems for Vehicle Emissions

Heat Recovery Ventilator(HRV) vs Energy Recovery Ventilator(ERV): What’s the Right Unit for Your Home?

Stabilize Fresh Air Temperatures with Electric Duct Heaters

The Homeowner’s Guide to Inspecting and Maintaining Makeup Air Units

The Advantages of a Steam Humidifier