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Testimonials

"EP Sales is a quality rep agency with great product knowledge and customer support. Few companies match their dedication to their product lines. Few companies match their dedication to bringing their product lines to their prospective customers, and even fewer companies match their level of "in-house" knowledge and service support.
They are a great example of what all rep agencies should strive for."

Gary Sorvig, President – St. Hilaire Supply, St. Hilaire, MN

Distributor

“EP Sales is a good rep agency to deal with. They service the things they sell and take good care of us. If we have any problems they work with us to make sure things get resolved.

Our EP Sales rep, Kevin, is one of the top sales reps we deal with. We see him quite often. He comes in, goes over things with us and keeps us informed and up-to-date on everything.”

John Hopp, Product Manager – Express Central, Wadena, MN

Distributor

"EP Sales found a niche in the market where electric co-ops offer dual energy rates. They found out that we previously manufactured products for this niche and worked with us to incorporate changes necessary for use in the northern part of the US. EP Sales did an amazing job back then and continue to do a great job for us today. I really like how they continue to bring new ideas to the table.....they are our eyes and ears in their markets and we adapt to their needs when the opportunity makes good business sense.

Knowing their market and backing it up with excellent technical expertise makes our job here at the factory a lot easier. They have good people working for them…….their outstanding sales performance over the last eighteen years speaks for itself.

Thanks so much for your help with all of this!"

Renato Trentin, Vice President of Sales and Marketing – Thermolec

Vendor

“When EP Sales picks a line they delve into it and make sure they know and understand it. They are willing to take the time to train our staff and are good at showing us the differences in their products compared to other competitive products. They research the products well before they actually take them on. That's a big plus for us. They are willing to train us and our dealer customers. EP Sales is easy to deal with as well.”

Ralph Leirmo, Heating Manager – First Supply, Eau Claire, WI

Distributor

"Can’t say enough about the EP Sales rep, Kevin......he’s great. He knows his products, takes the time to educate us and he’s always just a phone call away. I’m not very computer literate so I probably rely on the personal service support I get from reps and distributors more so than other contractors. Parts availability and tech support are priceless to us and EP Sales and RHI do a great job on both.”

Denny Skjonsby owner-Northern Pines P & H.

Contractors

“Whenever I call my EP Sales rep (Kevin), he takes care of me. I'm very satisfied. In fact, he's one of the best reps around. He is the only salesman from a rep company willing to call me directly; otherwise, I have to go through my wholesalers which takes extra time I don’t have. If I have an issue, he takes care of it.”

Craig Larson, Sales and Service Tech. – Proulx Rfg. Htg. and Appliance, Crookston, MN

Contractor

“EP Sales has been very attentive to our needs, questions and/or concerns. Our sales rep, Jason, has been great to work with. We purchase multiple products from them and are likely to buy more in the future. EP Sales doesn’t leave things go for a day - I always hear back from them right away. That's very important.”

Norm Arbogash, Heating Manager – AVFCO, Rhinelander, WI

Distributor

“There have been several instances where EP Sales has helped us on - mainly technical stuff. Different wiring problems in the field that we've had for various reasons, not always caused by a product they represent. I call several times a month and they’re very willing to help out. They're one of the few reps willing to go the extra mile. EP Sales won’t tell you, "we're on it" and then ignore you. They actually do help us resolve the problem.”

Chris Prochar, Owner – D&E Heating, Hinckley, MN

Contractor

“EP Sales does a very good job taking care of us as a customer, from making sure we're informed, to actually developing business for us. They are definitely at the top of rep agencies as far as doing what we expect and representing the products they have.

We're fortunate that EP Sales has a great rep in here in Fargo, ND. Kevin supports us by calling on contractors in the markets we serve and does a lot of extra things on our behalf. EP Sales has an inside team that takes care of things as well. I know that if I call them for something it's just a short time later (often within the same day), that someone from EP Sales will call back and make sure we're taken care of. EP Sales communicates well as a team and their product knowledge and service is very good.”

Don Anderson, President – RHI Supply, Fargo, ND

Distributor

“We do business with EP Sales for a number of reasons. They have a knowledgeable staff, they are willing to travel with our sales people, hold training sessions and work with us on issues we might be having and sales promotions. They're one of the better rep companies that are willing to work with us on an individual basis and don't seem to have an agenda that we need to be concerned about. They're willing to help when we need them and they're willing to go where and when we need them.”

Jim Cambell, Heating Manager – Ferguson, Duluth, MN

Distributor

Very professional organization, friendly, competent staff that handles questions in an efficient manner. Easy to do business with. Recommend them highly. They represent only quality product lines.

Hans Kuster-AquaMotion

Vendor

Dear Dave,
Thanks so much for your help. This day and age I wasn’t expecting anything. I couldn’t believe you called me back and helped me out. It was a total surprise. Hopefully this takes care of the problem. It’s really nice having the in-floor heat and we really enjoy it.

Les Iseminger

Happy Homeowner

Team

Robert Eddy – President, Owner & Co-Founder

Bob was born and raised in Milwaukee, Wisconsin. He has been involved in the HVAC industry since moving to Minnesota in 1982. He has a BA in Economics from Lawrence University, Appleton, WI where he met his wife Cindy and his business partner Dave.

He has an MBA in Marketing from the University of St. Thomas, St. Paul, MN. He and Cindy live in Eden Prairie, MN and have two daughters. In his free time Bob enjoys skiing, volunteering and spending time at the cabin with his family.

Dave Ponschok – CFO, Owner & Co-Founder

Dave Ponschok graduated from Lawrence University in 1979 with a major in psychology. Prior to co-founding EP Sales with Bob Eddy in 1998, Dave was employed by various companies, all associated with the housing industry. Throughout his career, Dave has been active in industry functions and organizations and most recently served on the board of directors for the MN PHCC Reps Club, serving as president in 2012.

Dave grew up in Wisconsin and still has many family members and friends residing there. When he’s not working, Dave enjoys golfing, reading and attempting to stay fit. You can often find him at his local health club or out walking with his wife, Tracy, and their Golden Retriever, Gabby, in the Woodbury, MN community. Dave has two grown daughters – one living in Green Bay, WI and the other in the Twin Cities. Dave remains an avid Packer fan even after living in Minnesota for over 30 years, but does admit to having a soft spot for the Twins.

Jason Salter – Territory Manager for Northeast MN and WI

Jason was born and raised in Central Wisconsin. Yes, he is your typical Cheesehead/Harley Davidson lovin kind of guy. In 2001, Jason acquired his A.S. in HVAC design from CVTC in Eau Claire WI. After working in the field for 11 plus years, Jason began his career at EP sales in March of 2012 where his initial responsibilities were inside sales and tech support. In early 2015, Jason was promoted to a territory manager sales position and in his own words has since elevated both his golf game and sense of humor. In all seriousness, Jason has a very effective skill set for sales. We foresee a promising future in sales for him and we are fortunate to have him on our EP Sales team.

Jason recently bought a house in Inver Grove Heights, MN where he lives with his girlfriend Allyssa and dog Copper. We predict that the neighborhood will never be quite the same.

Kevin Genereux – Territory Manager for Northwestern MN, ND and SD

Kevin started his career in the Plumbing & HVAC/R industry in 2005 and joined the EP Sales team in 2013. Kevin is very technically sound and enjoys educating contractors, distributors and engineers on the proper application and installation of the products represented by EP Sales. Although Kevin hasn’t been in our industry all that long, he has established himself as a knowledgeable and conscientious sales rep and he’s well-respected by his peers and customers alike. Kevin has been a fantastic addition to EP Sales and we grateful to have such a talented person working for us.

Kevin enjoys spending the majority of his free time with family. He and his wife, Katie, along with their three young boys Ethan, Nolan, and Brennan live in the Fargo/Moorhead area where Kevin has easy access to his customers in ND and NW MN. Their boys’ activities keep Katie and him running from one activity to the next, but when possible, they also enjoy spending time with close friends and extended family.

Pat Dugan – Territory Manager for Southern MN and IA

Born in Fargo, ND, lived in Glyndon, MN for first 3 years of his life (he claims the wind would blow him over while riding his tricycle), then spent the remainder of his childhood in the western suburbs of Minneapolis.

Graduated from the University of MN with degree in Communications/Business and Industry Education.

After graduating from college, Pat has held various sales positions ranging from auto glass, commercial laundry equipment to his most recent employment of over sixteen years with CenterPoint Energy where he was a field sales representative. His HVAC experience includes working with residential customers, technicians, contractors and distributors in the HVAC retrofit market.

Annually travels to Mexico in the winter to escape the cold and Alaska in the summer to chase sockeye salmon.

Pat’s hobbies include fishing, hunting, golf, sports, working out, cooking and volunteering with the Sons of the American Legion. Also, always enjoys spending time with his family – dad, two sisters, 3 nieces and a nephew.

Quentin Poehnelt – Warehouse Manager and Sales Support

Quentin started working at EP Sales in January of 2016. He was born and raised in Central Wisconsin and is understandably a normal Cheesehead if there is such a thing. Prior employment experience included various positions within the construction trade and manufacturing. Quentin’s strong work ethic, attention to detail and commitment to taking care of the customer has made him an excellent fit at EP Sales. Quentin has done a great job re-organizing our warehouse and has been expanding his role by getting more involved in sales support activities such as quotes and customer service. We’re confident that trend will continue as he becomes more comfortable and familiar with the numerous product lines we represent.

Away from work, Quentin’s focus is on family and he loves spending time with his wife, Nadine, his five children and the family dog. His hobbies include being a sports enthusiast and grilling out no matter what the season. His impressive hat collection leaves no doubt who his favorite teams are – no surprise, the Packers, Brewers and Badgers!

Neal Jensen – Tech Support Manager

Neal started working at EP Sales in May of 2018. He was born and raised in Minnesota and is a Viking fan. Prior employment before EP Sales included various positions within the Airline and HVAC Industry. Neal has been in the HVAC industry since 2003 as a service technician, contractor, and inside sales. Neal’s official title at EP Sales is service manager, but he’ll also be active in sales support activities.

Neal enjoys spending his free time with his family, two children and three dogs. His hobbies include fishing, golfing, exercising, and most recently kayaking, and of course, watching the Vikings!

Karen Strand – Office and Accounting Manager

Karen was born and raised in Minneapolis, Minnesota. Like all good Minnesotans, after leaving the state to reside elsewhere for a few years, she returned! Currently, she lives near Lake Nokomis with her family and enjoys running, biking, and walking on the parkway and around the city lakes. She has a very active social life and spends a lot of time with family and friends. Karen’s career path has included a complementary mix of sales, customer service, and management. She has a B.A. in English from St. Cloud State University and a M.A. in Organizational Management from Concordia University in St. Paul, MN. Karen loves to travel and practice speaking Spanish. Many funny stories have been told and retold about Karen practicing her Spanish while abroad. Karen has, happily, joined the EP Team and looking forward to many years together!

jon-dallman

Jon Dallman – Sales and Tech Support

Jon was born and raised in Minnesota. He has been in the HVAC industry since 2012, but has been in the construction industry in some form his entire career. Jon has a BA in Construction Management & Business and Marketing Education from the University of Minnesota. When he is not grinding away at work, he enjoys watching sports (all of them) and being outdoors. Jon loves golfing, biking, blading and skating but his favorite place to be is on a lake fishing in his kayak.

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Team

Robert Eddy – President, Owner & Co-Founder

Dave Ponschok – CFO, Owner & Co-Founder

Jason Salter – Territory Manager for Northeast MN and WI

Kevin Genereux – Territory Manager for Northwestern MN, ND and SD

Pat Dugan – Territory Manager for Southern MN and IA

Quentin Poehnelt – Warehouse Manager and Sales Support

Neal Jensen – Tech Support Manager

Karen Strand – Office and Accounting Manager

Jon Dallman – Sales and Tech Support